18 August 2021 | IMPORTANT NOTICE


In line with Ministry of Health guidance, our staff are currently working remotely. They remain available to assist and it is business as usual. However, we ask that wherever possible you contact us online or by email to registrar@nziac.com.

If you need to courier documents, please contact our Registry staff in the first instance to confirm the appropriate delivery details.

He waka eke noa.

Please note that the survey has now closed. If you would like to be kept informed of progress with this project, including being involved in our ongoing consultation process, please enter your contact details below. For a copy of the outcome report, please click here

The purpose of this survey is to gather insights and opinions as to the main causes of misalignment in IT project and services engagements.

The success rate of IT project and services engagements remain mixed. The long established Standish Group in its Chaos report (2016 version) noted that over the last 20 years on average:

  • 29% of projects “succeed” in delivering the desired functionality, on time and on budget;
  • 48% of projects are “challenged” and do not meet scope, time, or budget expectations; and
  • 23% of projects “fail” and are cancelled.

Together, we hope to work toward identifying and providing a more efficient and targeted dispute resolution service specifically for IT projects or services engagements.

With your input we believe we can design and implement a dispute resolution service which is focussed and driven, providing more efficient and effective processes and outcomes, ultimately allowing parties to engage better with all stakeholders and to focus on their core business.

IT Survey Updates