Important COVID-19 Update


These are certainly challenging times for us all.

We are committed to doing everything we can to prioritise the wellbeing of our people, those who use our services and their representatives and the communities we serve to help contain the spread of COVID-19. Following the Prime Minister’s announcement on Saturday, our people will begin working remotely from today, Monday 23 March.

Having well developed online dispute resolution options, it will in many ways be business as usual for us as we focus on providing a seamless service, regardless of where our Registry staff, arbitrators, mediators and other dispute resolution practitioners are working.

We know you are working through similar challenges to ours and that these are uncertain times for everyone. From all of us here we send our thoughts to you, your teams and families.

If you have any questions, please do not hesitate to get in touch. Please let us know if we can be of further assistance to you and we will keep you informed with any further updates.

Karen Mills


Arbitration | Mediation | Arb-Med

Nationality: American

Area of Expertise: Aviation, Banking and Finance, Building and Construction, Commercial, Energy, Financial Services, Insurance, Information Technology, Maritime, Mining, Oil and Gas, Shareholder and Securities, Treaty

Legal System of Expertise: Civil Law, Common Law, International Law

Languages: English, Indonesian, Italian

JD | FCI Arb

Karen Mills is recognized as one of the leading arbitrators in Asia according to every publication and survey published. She sits as arbitrator in Indonesia, Singapore, Hong Kong, Malaysia and the US and is also on the panel of arbitrators of institutions in the Philippines, Hong Kong, Singapore, Malaysia, China, Korea, New Zealand, ICDR in the US, and several online Domain Name Dispute Panels, and teaches all level of courses for the Chartered Institute of Arbitrators and other institutions.

Ms. Mills has sat as arbitrator in cases involving oil, gas, mining, power, insurance, finance, tax, commercial real estate, and various matters of general investment and trade. As counsel, she often acts as lead counsel for the Indonesian Government in investor-state disputes, including successfully winning a multi-billion dollar mining dispute and successfully dismissing one ICSID claim for lack of jurisdiction, and another multilateral treaty case on the merits. She also represents a number of state-owned companies and acts for many multinational and local companies in arbitration as well as in structuring transactions in all sectors.

Ms. Mills founded, for ten years Co-Chaired, and now sits on the Advisory Board of, the Chartered Institute of Arbitrators Indonesia Chapter, is a founding member and serves on the Executive Board of ArbitralWomen international, a member of the IBA Task Force on Investor-State Mediation, and advises various other institutions and publications on dispute resolution matters.

Ms. Mills’s substantive fields of specialization include investor-state disputes, financing and restructuring, oil, gas, mining and energy matters, hotel and leisure management, insurance, maritime law, information technology and general cross-border investment and transactions. She has published over 150 papers in international professional books and journals.